How to Identify an EID Service Employee

El Dorado Irrigation District field employees drive vehicles with the EID logo clearly marked on the side. They will either be wearing a blue or neon yellow shirt with an EID logo (they may be wearing a yellow safety vest as well). If asked, they will show you their EID identification badge (picture and name). They will be courteous, professional, and responsive. Our employees will never request or collect payment at your home.

EID employees will only enter your home upon a water related request by the customer. For example, an EID water efficiency technician may enter your home for a water wise house call that is scheduled by the customer.

If you're concerned about someone who has approached or called your home regarding your water service, please email us at billing@eid.org or call (530) 622-4513 during business hours (Monday through Friday from 8:00 a.m. to 5:00 p.m.).

If you have an after hours emergency, our answering service will relay your call to standby personnel who can assist you.